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POSITION SUMMARY:
We are currently hiring a Technician 2 to support our global client's Firmware Supplies Team onsite in Vancouver, WA. This role is technical in nature and the ideal candidate would benefit from experience in an ever-evolving R&D team culture. This is a full-time, onsite, long-term position with Monday-Friday day shift hours. You must reside locally to the client-site in Vancouver, Washington, and must already be eligible for employment in the...
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WHAT YOU WILL BE DOING:
- Business Management: Lead and orchestrate Korea business rhythms, drive operational excellence, and ensure timely execution of key deliverables.
- Executive Communications: Develop and manage internal and external communications for the Korea CPO, including partner briefings, leadership updates, and strategic narratives aligned with MCAPS priorities.
- Partner Marketing Support:...
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WHAT YOU WILL BE DOING:
- Provide technical support and issue resolution for enterprise Windows 11 endpoint environments.
- Troubleshoot Windows 11 operating system issues related to faults, performance, stability, and compatibility.
- Resolve issues related to Microsoft Office and Microsoft 365 Apps.
- Install, configure, and...
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WHAT YOU WILL BE DOING:
- Provide technical support and issue resolution for enterprise Windows Server environments.
- Diagnose Windows Server system failures, performance issues, and stability problems.
- Provide technical support and troubleshooting for Active Directory environments.
- Resolve issues related to Domain Controllers,...
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WHAT YOU WILL BE DOING:
- Provide technical support, troubleshooting, and issue resolution for Exchange and Outlook.
- Provide day-to-day technical support, performance analysis, and optimization for Exchange messaging systems.
- Troubleshoot issues related to email sending and receiving, mail delivery, SMTP, connectivity, and authentication.
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- Support daily activities related to production operations and support of the client’s websites.
- Manage escalations both internally and externally.
- Hire and manage a team of distributed service desk resources.
- Manage priorities, issues, communications, and progress productively.
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POSITION SUMMARY:
We’re seeking a highly creative and resourceful designer who can hit the ground running. In this hybrid role, M-F (1 day per week onsite in America Free Zone in Heredia and 4 days of WFH), you’ll play a key part in scaling design efforts that are both visually compelling and strategically effective for internal and external audiences. You’ll collaborate closely with product, marketing, and the broader creative team to transform ideas into impactful visual experiences that drive business growth. The...
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WHAT YOU WILL BE DOING:
- Design, deploy, and optimize Microsoft virtualization and hyper-converged infrastructure solutions.
- Lead Hyper‑V, S2D, Azure Stack HCI, and Failover Cluster implementations.
- Perform architecture design, migration planning, health assessments, troubleshooting, and operational reviews.
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WHAT YOU WILL BE DOING:
- Build Operations RAG (Retrieval-Augmented Generation) knowledge bases using open-source frameworks by integrating incident documentation and inspection guidelines, enabling AI-powered troubleshooting through intelligent Q&A.
- Utilize Python to integrate with monitoring and logging systems, and implement AI-driven alert correlation and consolidation, including alert noise reduction and duplicate alert...
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POSITION SUMMARY:
We are looking for an experienced Field Deployment Engineer to join our team to support one of top clients in New Albany, OH. The engineer will directly work with client system engineers, local client logistics teams, and with other Field Deployment engineers remotely. Be responsible for deploying different types of robots to field, including preparation, data entry, data analysis, and post activities.
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- Leverage data to gain insight into trending, user experience and behavior to drive the appropriate digital marketing, mobile and social strategies.
- Take various sources of customer and campaign data and condense it down to a coherent story with clear conclusions and actionable insights, acting as the subject matter expert for digital analytics.
- Measure site usability/effectiveness, along with monetization of media campaigns, and present actionable insights and recommendations based on data results and best...
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POSITION SUMMARY:
We are looking for an experienced Robotics Field Engineer to join our team to support one of top clients in Cedar Rapids, IA and Sandston, VA. The engineer will directly work with client system engineers, local client logistics teams, and with other Field Deployment engineers remotely. Be responsible for deploying different types of robots to field, including preparation, data entry, data analysis, and post activities. This is a full-time, long term benefited position with competitive compensation
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POSITION SUMMARY:
In this fully remote position you will be responsible for designing and implementing modern web applications, including responsive frontends using React.js and Java. The role emphasizes performance, accessibility, and user experience.
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POSITION SUMMARY:
We’re seeking an Data Scientist to design and deliver backend services that bring Generative AI, RAG, and intelligent agents into real-world products. You’ll build scalable systems that turn data into insights and power automation—driving smarter decisions and better experiences for our customers.
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Summary:
We are looking for a Customer Success Architect (CSA) specializing in Dynamics 365 to drive successful customer outcomes through technical expertise, solution design, and end-to-end delivery. This role requires strong hands-on experience in Dynamics 365 and Power Platform, combined with a customer-first mindset and delivery excellence.
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WHAT YOU WILL BE DOING:
- Conduct envisioning, technology roadmap workshops, custom demos, technical enablement for prospective customers. Include but not limited to overcome technical blocker, provide competitive comparisons, promote education and awareness to Microsoft solutions
- Build technical competency with...
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POSITION SUMMARY:
We are looking for experienced technical support experts in the data product field for the Saudi Riyadh project. As the data core team of the customer success, you will be on-site, providing front-line technical support, implementation guidance, and troubleshooting for Volcengine's data product suite (including but not limited to CDP, GMP, Finder+AB Tester, DataWind). Your goal is to help customers resolve issues in data access, processing, analysis, and application, ensuring the maximum value of data products
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POSITION SUMMARY:
We are seeking a technical expert with deep understanding and practical experience in the Model as a Service (MaaS) field for the Saudi Riyadh project. You will be on-site as the bridge connecting customer business needs with LLM capabilities. Your key responsibility is to understand how customers use models, diagnose performance in specific scenarios, and collaborate with internal teams for targeted optimization to achieve the best balance of effect and cost, while utilizing language skills to optimize Arabic-related model...
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POSITION SUMMARY:
We are looking for an expert proficient in Volcengine HiAgent or with relevant Agent development/configuration experience for the Saudi project. As the technical core of the customer success team, you will be on-site, focusing on the implementation, configuration, optimization, and daily support of the HiAgent platform. Your job is to ensure customers fully utilize HiAgent to build and manage agents, resolve technical challenges in Agent development and debugging, and drive successful implementation.
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POSITION SUMMARY:
We are looking for an experienced Customer Success Support Manger for Saudi Arabia. As a core member of the project team, you will work closely with the Customer Success Manager (CSM) to provide front-line on-site support. Your primary responsibility is to ensure adoption of our products and solutions, respond to and resolve various technical and product issues in daily operations, act as a key bridge between the customer and internal technical teams, and deliver excellent service value.