WHO WE ARE:

Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.

Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges.

When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.

WHAT WE’RE ABOUT:

We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.

Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.

ADDITIONAL REQUIREMENT FOR REMOTE POSITIONS:

For remote positions, all candidates must complete a video screen with our corporate recruiting team.

POSITION SUMMARY:

We are seeking an experienced Microsoft Teams Phone Engineer to design, implement, and support enterprise-scale Teams Phone solutions. The role requires expertise in telephony services, PSTN/Cloud PBX, Teams administration, and IP networking. The ideal candidate will combine technical skills with strong troubleshooting capabilities to ensure reliable, secure, and high-quality voice solutions.

WHAT YOU WILL BE DOING:

• Design, implement, and support Teams Phone systems and other Cloud PBX solutions.

• Administer Teams environments using Teams Admin Center for phone system management.

• Integrate and configure PSTN connectivity and telephony services with Teams.

• Ensure smooth collaboration with Teams client applications and Office client products (Excel, Word, PowerPoint).

• Apply knowledge of IP networking, LAN, and WAN services to resolve connectivity and performance issues.

• Troubleshoot and resolve Teams Phone and telephony-related issues quickly and effectively.

• Collaborate with cross-functional teams and provide technical expertise for enterprise communication projects.

MINIMUM QUALIFICATIONS:

• Basic knowledge of PSTN and telephony services.
• Minimum 5 years of Microsoft 365 administration experience with proficiency in Teams Admin Center.
• Hands-on experience designing and implementing Teams Phone or other Cloud PBX solutions.
• Knowledge of Teams client applications and Office client products (Excel, Word, PowerPoint).
• Experience with Teams Admin Center administration.
• Basic knowledge of IP networking (LAN/WAN services).
• Bachelor’s degree in Computer Science, IT, Telecommunications, or related field.
• Strong troubleshooting skills to resolve Teams Phone and related issues.
• Native or fluent Japanese (read, write, speak, listen).

Preferred / Optional Skills

• Experience designing and implementing on-premises IP PBX/SIP servers, voice gateways, or SBCs.

• Experience in Teams administration using PowerShell scripts.

• Basic knowledge of Microsoft 365 services (Azure AD, Exchange Online, SharePoint Online).

• Basic knowledge of VDI.

• Microsoft 365 certification (MS-700: Managing Microsoft Teams) preferred.

Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.