WHO WE ARE:

Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.

Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges.

When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.

WHAT WE’RE ABOUT:

We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.

Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.

ADDITIONAL REQUIREMENT FOR REMOTE POSITIONS:

For remote positions, all candidates must complete a video screen with our corporate recruiting team.

POSITION SUMMARY:

This role is for an Intune and Azure Cloud Engineer who is flexible working Hybrid basis at our client premises in Canberra, Australia. 

We are seeking a highly skilled engineer with deep expertise in Microsoft Intune Endpoint Management and Azure Cloud Operations, specifically in monitoring and backup. You will be responsible for building, maintaining, and optimizing our endpoint management system, cloud resource monitoring platform, and disaster recovery solutions. You will ensure our infrastructure is performant, highly available, secure, and compliant. The ideal candidate is an expert who bridges the gap between endpoint management and core Azure operational services.

WHAT YOU WILL BE DOING:

• Design, deploy, and manage Microsoft Intune for modern unified endpoint management (MDM & MAM) of Windows, macOS, iOS, and Android devices.
• Utilize Windows Autopilot for zero-touch, "out-of-box" device deployment.
• Develop and enforce endpoint compliance policies, integrating with Azure AD Conditional Access to enforce a Zero Trust security model.
• Design and implement comprehensive monitoring strategies using core components of Azure Monitor (including Log Analytics Workspaces, Application Insights, and Alerts).
• Configure metric alerts and log alerts, integrating them with Azure Action Groups, ITSM tools (e.g., ServiceNow), or Microsoft Teams/Email for timely notification.
• Establish health and performance baselines and set up proactive alerting for key resources like Azure VMs, AKS, and databases.
• Design, implement, and manage disaster recovery solutions using Azure Backup to protect Azure VMs, on-premises servers (using MARS agent), SQL Server, SAP HANA, and file shares.
• Configure and manage Recovery Services Vaults, define backup policies (frequency, retention), and conduct periodic restore tests to ensure data recoverability.
• Manage cost optimization and storage configuration related to Azure Backup.
• Understand and potentially work with Azure Site Recovery (ASR) for workload migration and disaster recovery.
• Leverage Azure Automation Accounts and Runbooks to automate routine operational, remediation, and reporting tasks.
• Continuously optimize the cost-effectiveness and performance of monitoring and backup solutions.
• Perform additional duties as assigned.

MINIMUM QUALIFICATIONS:

• Minimum 5 years of IT operations experience with Intune and Azure Monitor and Azure Backup.
• Intune: Proficiency with Autopilot, compliance policies, configuration profiles, and integration with Conditional Access.
• Azure Monitor: Hands-on experience authoring KQL queries, configuring alerts, and building monitoring Workbooks.
• Azure Backup: Practical experience configuring and managing Azure Backup to protect both Azure and on-premises workloads, including performing restore operations.
• Excellent troubleshooting skills with the ability to analyze complex, cross-domain problems (e.g., Why did the backup fail? Why was access blocked due to a non-compliant device?).
• Outstanding communication and collaboration abilities.

Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.